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Support hours

Our support team is based in South Korea. Reply hours: Monday–Friday, 9:00 AM–6:00 PM KST (UTC+9), excluding South Korean public holidays.

View U.S. time zones

U.S. time zone	Daylight saving time	Standard time
Eastern (New York)	8 PM–5 AM	7 PM–4 AM
Central (Chicago)	7 PM–4 AM	6 PM–3 AM
Mountain (Denver)	6 PM–3 AM	5 PM–2 AM
Pacific (Los Angeles)	5 PM–2 AM	4 PM–1 AM

Times use the named cities. Arizona and other places that do not follow these daylight-saving rules may differ. Your device time zone is used for the local display. The office is closed on Saturdays, Sundays and South Korean public holidays.

Send a message anytime. We respond as promptly as possible during the next operating window. In the U.S., the reply window normally begins on the previous calendar day relative to the Korean business date.